{"id":30226,"date":"2025-05-27T15:26:48","date_gmt":"2025-05-27T15:26:48","guid":{"rendered":"https:\/\/golfsustainable.com\/?p=30226"},"modified":"2025-11-25T12:49:42","modified_gmt":"2025-11-25T12:49:42","slug":"dutchladiesopen-iso-certification","status":"publish","type":"post","link":"https:\/\/golfsustainable.com\/en\/dutchladiesopen-iso-certification\/","title":{"rendered":"Dutch Ladies Open: Best practice case for ISO certification"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-klozy9b5-8fac90ec065cafce91567fa2975013e6\">\n.avia-image-container.av-klozy9b5-8fac90ec065cafce91567fa2975013e6 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-klozy9b5-8fac90ec065cafce91567fa2975013e6 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-klozy9b5-8fac90ec065cafce91567fa2975013e6 av-styling- avia-align-center  avia-builder-el-0  el_before_av_heading  avia-builder-el-first '  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-30232 avia-img-lazy-loading-not-30232 avia_image ' src=\"https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/S5A7617-scaled.jpg\" alt='Dutch Ladies Open ISO Certification' title='Dutch Ladies Open ISO Certification'  height=\"924\" width=\"1386\" srcset=\"https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/S5A7617-scaled.jpg 1386w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/S5A7617-300x200.jpg 300w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/S5A7617-1030x687.jpg 1030w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/S5A7617-768x512.jpg 768w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/S5A7617-705x470.jpg 705w\" sizes=\"(max-width: 1386px) 100vw, 1386px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-23o95s-b8f1d654c0790a49fe2db57b6895b338\">\n#top .av-special-heading.av-23o95s-b8f1d654c0790a49fe2db57b6895b338{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-23o95s-b8f1d654c0790a49fe2db57b6895b338 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-23o95s-b8f1d654c0790a49fe2db57b6895b338 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-23o95s-b8f1d654c0790a49fe2db57b6895b338 av-special-heading-h1 blockquote modern-quote  avia-builder-el-1  el_after_av_image  el_before_av_post_metadata '><h1 class='av-special-heading-tag '  >Dutch Ladies Open: Best practice case for ISO certification<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='av-post-metadata-container av-mb6omsnt-0f9b44ff2739a901707a17b22dbf4b18 av-metadata-container-align-left  avia-builder-el-2  el_after_av_heading  el_before_av_textblock  av-metadata-container-1'><div class='av-post-metadata-container-inner'><span class=\"av-post-metadata-content av-post-metadata-meta-content\"><span class=\"av-post-metadata-content av-post-metadata-modified\"><span class=\"av-post-metadata-modified-date\" >25. November 2025<\/span><\/span><\/span><\/div><\/div>\n<section  class='av_textblock_section av-knumkl01-4392bd9c2248cfe08b179841e2061007 '  ><div class='avia_textblock' ><p><b>Christine Saxton, <\/b>responsible for events at the Dutch Golf Federation (NGF), managed the ISO certification of the Dutch Ladies Open and implemented it in detail together with her colleagues. The NGF team got off to a cold start last December and decided to tackle the certification of the Dutch Ladies Open in order to pursue the topic of sustainability even more consistently.<\/p>\n<p><em><strong>Why did NGF decide for the ISO certification? <\/strong><\/em><\/p>\n<p>Christine Saxton: We compared different certification models and decided for ISO because it works not only for events but also for organizations. We are also thinking about the certification of our federation. We started the whole process last December and didn\u2019t really have a lot of time.<\/p>\n<p><em><strong>How did you start the ISO certification process?<\/strong><\/em><\/p>\n<p>Christine Saxton: We hired a consultant who specializes in helping companies with ISO certification, and that really supported us. At one point we had to ask ourselves: will we make it by May or not? We decided to go for it. Halfway through, we had a preliminary audit by Kiwa, our ISO auditor. He told us we were on the right track and could still make it. That motivated us to keep going.<\/p>\n<p><em><strong>Which aspects did the audit focus on?<\/strong><\/em><\/p>\n<p>Christine Saxton: The main focus was on our management system. They checked whether we have a clear strategy, annual plans, measurable goals, and processes to evaluate and improve if we don\u2019t meet them. They looked at the entire organizational structure of the Dutch Ladies Open: Do I have regular meetings with my supervisor? Do I take training courses? Am I certified to do my job? It\u2019s really about whether the structure is sound. The certificate is now our baseline measurement, from which we aim to improve \u2014 including our sustainability efforts.<\/p>\n<p><em><strong>Did you already have sustainability targets before working with ISO?<\/strong><\/em><\/p>\n<p>Christine Saxton: Not really. We were already trying to be more sustainable \u2014 choosing the right materials and energy sources \u2014 but we hadn\u2019t set specific targets. Through ISO, we realized we needed measurable goals. So for the first time, we defined six targets for this year, and from now on we\u2019ll continue setting them annually.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ly307lin-506a83da4f2e562f6f6711e60d30405b\">\n.avia-image-container.av-ly307lin-506a83da4f2e562f6f6711e60d30405b img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ly307lin-506a83da4f2e562f6f6711e60d30405b .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ly307lin-506a83da4f2e562f6f6711e60d30405b av-styling- avia-align-center  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock '  ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-30230 avia-img-lazy-loading-not-30230 avia_image ' src=\"https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/C03A0409-scaled.jpg\" alt='Bicycles at the Dutch Ladies Open' title='Through Ladies Open Mobility'  height=\"924\" width=\"1386\" srcset=\"https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/C03A0409-scaled.jpg 1386w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/C03A0409-300x200.jpg 300w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/C03A0409-1030x687.jpg 1030w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/C03A0409-768x512.jpg 768w, https:\/\/golfsustainable.com\/wp-content\/uploads\/2025\/05\/C03A0409-705x470.jpg 705w\" sizes=\"(max-width: 1386px) 100vw, 1386px\" \/><\/div><\/div><\/div>\n<section  class='av_textblock_section av-ly304nsx-6bb5acc63dec40fdd2530082be7557de '  ><div class='avia_textblock' ><p><em><strong>Can you give a few examples of those goals?<\/strong><\/em><\/p>\n<p>Christine Saxton: Yes, we structured them around People, Planet, and Profit:<\/p>\n<ul>\n<li><strong>People:<\/strong> We set a target for at least 10% of our spectators to be youth under 18 and at least 60% to be women. Women and youth are underrepresented in golf, especially in the Netherlands, so we want to change that.<\/li>\n<li><strong>Planet:<\/strong> We sent out a survey asking spectators whether they noticed our sustainability efforts \u2014 our goal is for at least 75% to say yes. Also, we want to reduce our CO\u2082 emissions by 10% by 2026 compared to this year. We&#8217;re currently collecting data on energy and water use and asking players, volunteers, suppliers, and even spectators about their carbon footprint. It\u2019s our first time measuring, so it may not be 100% accurate, but it gives us a solid starting point.<\/li>\n<li><strong>Profit:<\/strong> One goal was to stay within the event budget, and the other was to gain more partners. Currently, we have none for this tournament, but with more support, we hope to expand our sustainability efforts.<\/li>\n<\/ul>\n<p><em><strong>What was the biggest challenge in the certification process?<\/strong><\/em><\/p>\n<p>Christine Saxton: The amount of documentation required was overwhelming at times. Initially, I thought ISO was mostly about what we do for the planet \u2014 like sustainable materials and energy use. But it turned out to be much more about having a structured management system. For example: do we communicate our sustainability goals to suppliers so they can help us achieve them \u2014 maybe by offering electric instead of gas-powered transport? It wasn\u2019t just about the tournament \u2014 it was about the entire organizational structure behind it.<\/p>\n<p><em><strong>Do you feel the targets have already helped you or the NGF (Dutch Golf Federation)?<\/strong><\/em><\/p>\n<p>Christine Saxton: Yes. The &#8220;people&#8221; targets were already part of our marketing work, but now we\u2019re more focused. Since the goals were set late this year, it will be easier to align with them next year. One very positive insight was that sustainability is not just my personal mission \u2014 it\u2019s something many of my colleagues care about, too. The auditor interviewed several staff members and was impressed that everyone was on board. That\u2019s not always the case in organizations, where it sometimes exists only on paper.<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_four_fifth-e8bcfb0dd38e4ffbb23d71c76efe0ae8\">\n@keyframes av_boxShadowEffect_av-av_four_fifth-e8bcfb0dd38e4ffbb23d71c76efe0ae8-column {\n0%   { box-shadow:  0 0 0 0 #ededed; opacity: 1; }\n100% { box-shadow:  0 0 10px 0 #ededed; opacity: 1; }\n}\n#top .flex_column.av-av_four_fifth-e8bcfb0dd38e4ffbb23d71c76efe0ae8{\nmargin-top:35px;\nmargin-bottom:35px;\n}\n.flex_column.av-av_four_fifth-e8bcfb0dd38e4ffbb23d71c76efe0ae8{\nposition:relative;\nleft:1%;\nbox-shadow: 0 0 10px 0 #ededed;\nborder-width:2px;\nborder-color:#e1e1e1;\nborder-style:solid;\nborder-radius:0px 0px 0px 0px;\npadding:30px 30px 15px 30px;\n}\n.avia_transform .flex_column.av-av_four_fifth-e8bcfb0dd38e4ffbb23d71c76efe0ae8{\nanimation-duration:5s;\n}\n.responsive #top #wrap_all 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av-av_heading-8fccdafe44dd5917fcd9b6feb39e8825 av-special-heading-h4 custom-color-heading blockquote modern-quote  avia-builder-el-7  el_before_av_mailchimp  avia-builder-el-first  av-inherit-size'><div class='av_custom_color av-subheading av-subheading_above'><p>Subscribe to our newsletter!<\/p>\n<\/div><h4 class='av-special-heading-tag '  >News <span class='special_amp'>&amp;<\/span> trends about sustainability in golf<\/h4><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<form action=\"https:\/\/golfsustainable.com\/en\/dutchladiesopen-iso-certification\/\" method=\"post\"  data-av-custom-send='mailchimp_send'data-fields-with-error=\"Found errors in the following field(s):\" class=\"avia_ajax_form av-form-labels-hidden   avia-builder-el-8  el_after_av_heading  avia-builder-el-last   avia-mailchimp-form \" data-avia-form-id=\"1\" data-avia-redirect='' ><fieldset><p class='  first_form  form_element form_fullwidth' id='element_avia_0_1'><label for=\"avia_0_1\">E-Mail: <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_0_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_0_1\" value=\"\"  placeholder='E-Mail:*'\/><\/p><p class='  first_form  form_element form_element_half' id='element_avia_1_1'><label for=\"avia_1_1\">First Name:<\/label> <input name=\"avia_1_1\" class=\"text_input \" type=\"text\" id=\"avia_1_1\" value=\"\"  placeholder='First Name:'\/><\/p><p class='  form_element form_element_half' id='element_avia_2_1'><label for=\"avia_2_1\">Last Name:<\/label> <input name=\"avia_2_1\" class=\"text_input \" type=\"text\" id=\"avia_2_1\" value=\"\"  placeholder='Last Name:'\/><\/p><p class=\"form_element  first_form  form_element form_fullwidth av-last-visible-form-element modified_width\"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Subscribe\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_avia_username_1\" class=\"hidden \" id=\"avia_avia_username_1\" value=\"\" \/><\/p><\/fieldset><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div><\/p><\/div>\n<section  class='av_textblock_section av-mb6nyrqb-981c4d00cf3be32d46b50b384cea6b69 '  ><div class='avia_textblock' ><p><em><strong>How did visitors respond during the tournament?<\/strong><\/em><\/p>\n<p>Christine Saxton: The Netherlands are quite advanced in terms of sustainability, but I don\u2019t know if spectators expect it from a golf tournament. Still, no one objected to what we were doing. For example, we had separate trash bins for paper and general waste, but people still threw everything into both. That happens at festivals too. However, many visitors came by bike, which was great. Even just encouraging people to cycle can make a difference in the long run \u2014 it plants a seed.<\/p>\n<p><em><strong>And the players \u2014 did they notice or respond?<\/strong><\/em><\/p>\n<p>Christine Saxton: Yes, especially Sarah Kouskova. She was very supportive and engaged with our sustainability content. We didn\u2019t ask all players for their opinion, but we did ask each one how they traveled \u2014 by plane, car, or train \u2014 and they all responded. We also gave them recycled socks and reusable water bottles, and they reacted positively. There were no plastic bottles on-site \u2014 instead, players could refill their bottles at water stations on every hole.<\/p>\n<p><em><strong>What\u2019s next for the ISO certification? <\/strong><\/em><\/p>\n<p>Christine Saxton: The certificate says it\u2019s valid until 2028, but there will be annual audits. But I expect the work will be a lot less next year since the foundation is now in place.<\/p>\n<div hcb-fetch-image-from=\"https:\/\/golfsustainable.com\/en\/european-tour-group-introduces-co2-tracker-for-professionals\/\" class='avia-iframe-wrap'>\n<blockquote class=\"wp-embedded-content\" data-secret=\"cHMy3Wp2dn\">\n<p><a href=\"https:\/\/golfsustainable.com\/en\/european-tour-group-introduces-co2-tracker-for-professionals\/\">European Tour Group introduces CO2 tracker for professionals<\/a><\/p>\n<\/blockquote>\n<p><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;European Tour Group introduces CO2 tracker for professionals&#8221; &#8212; Golf Sustainable\" src=\"https:\/\/golfsustainable.com\/en\/european-tour-group-introduces-co2-tracker-for-professionals\/embed\/#?secret=mFKdXAakFe#?secret=cHMy3Wp2dn\" data-secret=\"cHMy3Wp2dn\" width=\"600\" height=\"338\" frameborder=\"0\" 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